Ⅷ。EmailEtiquette
Asamediumofuniailhasbeostioolforbusiness,persoionalandsocialpurposes。Inalllikelihood,itsimportaurewillgrooe,despitethevariousproblemsithascaused,suchastheplagueofspamthatisgthei。
paredwiththeregularpostalmail,emailhastheadvantageofbeingeasyandquick。Italsohastheadvantageofbeiotheret’smailboxforthemtoreadaheirce,butwithoutthelengthytimedelayih“snailmail”。Itdoesheseoengageinsmall-talkwiththeret,astelephomayusuallyinvolvea10-15miodeliverasimplemessagetoafriendthroughtelephone,sinearrudebyhanginguptoosoocebroughtbyemailsreallybesusalotandsavesusmue。
Emailisaroniofawrittenmemorasofthememosuchasthe“To”,“d“Subject”fields,whereulatethatofthetraditionalmemo,beseenintheheader。Eventhoughthedaysofmakinganactual“coerm“Cc”isretaistillsomehowmakesseopeople。Maheageof40mayhaveofpaper,suchaswasusediomakeaatypewriterinalmemo。
Thereareno“official”rulesgeleuni。Althoughmanypeoplehavebeeoestablishoandardorahedefault,thereisnoent。Sobeletellingyouthereishtway,theyareassumingtoomuch。Asagehough,eihesameprinciplesasplaie—basicrespect,courtesyahics。
Everyoneshouldknowthebasicemailetiquetteanddoasittellswhenwritingemails。Byfollowingtheprilihereailwillbemorelikelytoreadandaotbefavorablyimpressedbyye:
◇SubjearizetheMessage。Summarizethebodyoftheemaililine,makiclearaboutwhatytotalkabout。Forexample,insteadof“Subject:Time”,say“Subject:Timeofseeeting,9:00a。m。,15June”。
◇DoheReowstheBad。Applyenoughtextualinformationtotheretatthebeginningoftheemailsothathesheowwhatthematterisabout。Ifindoubt,putbadinformationin。Forexample,insteadof“Iasksomedaysoff?”say“Myfather,whoIhavenotseenforsixyears,willbestayingwithusredIrespectfullyrequesttimeoffbetweehahinclusive。”
&hin24Hours。Trytoreplytheemailwithin24hours,lessifpossible。Itisapolitemaheemailimmediately,areciateit。Thehabitimmediatelyakeyoulookeffit。Thelongeryouleaveittoreply,themorelikelyyouwillfetorhavetoobigalog-jamofunans
◇AllowTimeforaReply。Emailmessagesarenotusuallyrequiredtobeansweredimmediately,thoughitisgoodpracticeifyoudareminder,allowsometimeforarespoimesevenafewdays。Noteveryoneisonline24hoursaday。
&Brief。Whenwritirytomakeitdtothepoiridoftheredundantinformation,nobodywantstosthroughpagesoftextioreachthemessagetheywanotsobriefthatitcausestheproblemoutliheprevious。
&heBCCFieldWhenSendingBulkEmail。Wheoseoagroupofpeople,youjustputtheiraddressesintheBCCfield。Inthisrivacyoftheretisrespedthespammersarepreventedfrtheemailaddressesfortheirdastardlypurposes。
◇AvoidAngryOutbursts。Don’tseoemailwhenyry。Waituntilyouhavecalmeddown,theheemail。Oe’tberegryorieemailhasawayonthesender。Asaguide,askyourself,“wouldIsaythistotheperson’sface?”
◇Don’tShoutatPeopleorThreatehecapitalizedletters(UPPERCASE)oroversizedfontswillmakethereaderfeelbeioreveened。Ifyouhavetouseuppercase,useitverysparinglyandonlytoemphasizeaparticularlyimportantpoint。Youmayaskyourself:“couldIraisemyvoicetotheretifIwastalkingtohimherfacetofaehasisistoehewordphrasewithanasterisk,forexample:“Itisgoodiyrestaurants。”Largesizedfohaappropriatefeforpeopleairment。
◇Spelling。Checky!Ifyoudon’tknowhowtospellsomething,lookitup。
◇CorredGrammar。Usepuninanormalmaionpointisjustaseffectiveasfive!!!!!Usecrammaraswithanywrittenmessage。
◇LayoutMessageforReadability。Usebreaksaweeendparagraphstomakeiteasieronthereader。
◇DetAttats。Remembertoiatifthereasaose’seasytet。yistoattachthefilebeftheemail。
&hread。Usethereplyoptiononthesidebarinyourmailwheoahiswillkeepthemessageihread”,aeasierfortherettofollow。
◇DooAlluhiseoeveryone。Perhapsoedpeoplehisemail。Sendingittoeveryonemaysimplybetributingtoaeredin-tray。
◇SharingLargeFiles。Don’tseatslargerthaeuisdireecessary(likelargespreadsheets,presentations,andorwork-relateddots)。Inmostcases,suchattatsmighthavecuriosityvalueforsomebutwhidupailserversaotheaemsadministrators。Ifyouwanttosharephotos,videosetc。,useFlickrorYouTubeorahermanysuchserviowfreelyavailable。
&heSuperfluousTextoutofEmails。Whenyemailthathas“beenarouhatithasbeeoorforwardedmahetimetoremovetheas“”fromthemessage。It’sirritatingformaextinsuchdisarray。Theeasiestwayistodpastethetextintoawordprodusetheseardreplaoveaers。Theexamplebelowbreaksboththisruleashoutingatpeoplebyusinguppercase:
◇Letters。Asmorepeemailformorevariedpurposes,ithasbeontouseemailformultilevelmarketing,letters,pyramidsdotherdubiouspurposes。Theexampleaboveisohemnexamplesofaasawaytomotivatetherettotakeapleistheletterthatclaimstobeforthebeofadyingisestomakeyouriightifoofivemorepeople,aothepersooyou。Mostpeoplefindtheseemailpracticespartinoying。
◇CorrectPriority。Avanemail“highpriority”whenitisreally“normal”priority。
◇As,Abbreviatioisaioouseinemailaslongasyoudo,asablybeexpeowwhattheymean。Althoughtheyareapopularandusefulressiioninemail,avoidusingtheminanybusinessemails。Herearesomebasiesthatpeoplefrequentlyuseinemails: